Webb Auto Group
Automobile · Dealership

Webb Auto Group

9430 S Cicero Ave, Oak Lawn, Illinois, 60453

Google Maps Updated: 19 May 2026
Authenticity Score: 80/100
About

This dealership group generally receives positive feedback for its sales process, with many customers praising the friendly and helpful staff. The buying experience is often described as smooth and painless. However, there are some notable complaints regarding service department issues, mechanical problems with purchased vehicles, and communication gaps. While many have a great experience, it is important to be cautious and thorough during the purchase and service process.

Our Review Process
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17
Newest
20
Highest rating
13
Lowest rating

We analyze 70 public reviews for Webb Auto Group using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 65/100
Pro Tip

Always have a used vehicle inspected by an independent mechanic before finalizing your purchase.

Sales: Positive
Service: Mixed
Pros & Cons

✓ What Works Well

  • Friendly and helpful sales staff
  • Smooth buying process
  • Good deals

✗ Areas to Improve

  • Service department issues
  • Mechanical problems with used cars
  • Communication gaps
Frequently Asked Questions
  • Is this car in good condition?
  • Why is my service taking so long?
  • Can I get a better rate?
User Feedback

Great experience, very helpful.

The service department is a nightmare.

Easy and painless purchase.