650 E Higgins Rd, Suite 7E, Schaumburg, Illinois, 60173
Patients generally praise the clinical staff for being gentle and thorough, often highlighting specific dentists for their expertise. However, the front office communication is a major pain point, with many reports of unreturned calls and scheduling issues. While the dental work itself is often described as top-notch, the administrative side leaves many feeling frustrated. It is a mixed bag where the clinical quality is high but the office management is hit or miss.
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Request a specific dentist if you find one you like, as staff turnover can be high.
✓ What Works Well
✗ Areas to Improve
Clinical care is spot on
Front desk needs a serious upgrade
Great for routine cleanings