WellMed at McKinney South
8080 State Hwy 121, Suite 300, McKinney, Texas, 75070
WellMed at McKinney South has a loyal patient base that appreciates the clinical staff, especially Dr. Soto. However, the transition to WellMed management has caused significant administrative headaches, including long hold times and billing errors. Patients feel the quality of service has declined since the management change.
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The lab staff is highly praised for being quick and gentle with blood draws.
✓ What Works Well
- Dr. Soto is excellent
- Friendly lab staff
- Clean facility
✗ Areas to Improve
- Long phone hold times
- Billing errors
- Poor management since transition
- Why is it so hard to get a refill?
- Has the quality of care dropped?
The doctors are great, but the office is a mess.
I miss the old management.
Great lab staff, but administrative support is lacking.
- Category Health & Medical
- City McKinney
- State Texas
- Postcode 75070
- Country United States
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