WellMed at Rowlett
7501 Lakeview Pkwy, #130, Rowlett, Texas, 75088
Patients are deeply divided here. Many adore Dr. Calderon and Dr. Dear for their thoroughness and kindness. Conversely, a large number of reviews highlight severe frustration with the office staff, long wait times, and difficulty getting prescriptions filled. The transition to WellMed seems to have caused significant friction for long-term patients.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for communication instead of calling the office.
✓ What Works Well
- Highly knowledgeable and compassionate doctors
- Thorough explanations during exams
- Bilingual staff and providers
✗ Areas to Improve
- Extremely difficult to reach by phone
- Incompetent administrative and prescription handling
- Long wait times in the office
- Why can't I reach anyone on the phone?
- How do I get my prescription refilled?
- Why are wait times so long?
Doctors are great, but the staff is a nightmare.
Getting a refill is like pulling teeth.
Wait times are way too long.
- Category Health & Medical
- City Rowlett
- State Texas
- Postcode 75088
- Country United States
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