Wellness Pointe - Pine Tree
1761 W Loop 281, Longview, Texas, 75605
Wellness Pointe receives mixed reviews. Many patients praise the medical providers for their knowledge and care, particularly in OBGYN and functional medicine. However, the front office staff is frequently criticized for being rude, disorganized, and difficult to communicate with. While the clinical care is often rated highly, the administrative hurdles and poor customer service at the front desk are significant drawbacks for many patients.
We analyze 62 public reviews for Wellness Pointe - Pine Tree using our data models and filter out spam to highlight only authentic feedback.
If you have a specific provider you like, try to schedule your follow-ups directly with them or their nurse to bypass the front desk.
✓ What Works Well
- Knowledgeable and caring medical providers
- Effective functional medicine approach
- Good OBGYN care
✗ Areas to Improve
- Rude and unhelpful front office staff
- Disorganized scheduling
- Poor communication
- Why is it so hard to reach the front desk?
- Are they accepting new patients?
- How do I get my records transferred?
Doctors are great, but the front desk is a nightmare.
Love my provider, but the office is disorganized.
Great care, but be prepared for administrative headaches.
- Category Health & Medical
- Neighborhood Longview
- City Longview
- State Texas
- Postcode 75605
- Country United States
