WellNow Urgent Care
2524 N Illinois St, Swansea, Illinois, 62226
WellNow Urgent Care in Swansea is a very polarizing clinic. While many patients appreciate the medical staff's professionalism and the convenience of the clinic, the administrative and billing issues are a major source of frustration. Long wait times, even with appointments, and poor customer service at the front desk are frequently mentioned.
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Avoid giving them your credit card for automatic billing; pay in person and keep receipts.
✓ What Works Well
- Professional medical staff
- Convenient location
- Clean facility
✗ Areas to Improve
- Long wait times
- Billing nightmares
- Rude front desk staff
- Why is my bill so high?
- Do you honor appointments?
Medical care is good, but the billing is a disaster.
Don't bother with an appointment, you'll still wait.
Staff is hit or miss.
- Category Health & Medical
- City Swansea
- State Illinois
- Postcode 62226
- Country United States
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