WellNow Urgent Care
Health & Medical · Urgent Care

WellNow Urgent Care

190 Harte Haven Plaza, Massena, New York, 13662

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

WellNow Urgent Care in Massena is often praised for its clean, cozy environment and friendly staff. Many patients appreciate the convenience of online booking and the availability of on-site X-rays. However, there are recurring complaints about billing issues, long wait times, and inconsistent communication, which can be frustrating for those seeking quick care.

Review Summary
20
Most Relevant
19
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 79
Performance Scores
Medical Expertise 75/100
Admin Efficiency 50/100
Pro Tip

Always double-check your insurance coverage and billing statements to avoid unexpected charges.

Facility: Clean
Wait Times: Variable
Pros & Cons

✓ What Works Well

  • Clean and cozy facility
  • Friendly and attentive staff
  • Convenient online booking

✗ Areas to Improve

  • Billing and insurance confusion
  • Long wait times
  • Inconsistent communication
Frequently Asked Questions
  • Why am I receiving a bill?
  • How long is the wait?
User Feedback

Great care, but the billing is a nightmare.

The staff is friendly, but the wait was long.

Convenient and clean, would recommend.

Location Details
Street: 190 Harte Haven Plaza
Neighborhood: Massena
City: Massena
State: New York
Postcode: 13662
Country: United States
Location
190 Harte Haven Plaza, Massena, NY 13662
Quick Info
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