Wells Family Dental Group - Louisburg Road
8450 Louisburg Rd, Suite 130, Raleigh, North Carolina, 27616
Patients often praise the clinical staff for their kindness and ability to handle dental anxiety. However, there are recurring complaints about the front office staff, billing transparency, and communication issues, which have led to frustration for many patients.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
The clinical team is excellent, but be prepared to advocate for yourself regarding billing and insurance questions.
✓ What Works Well
- Kind and gentle clinical staff
- Good for dental anxiety
- Thorough cleanings
✗ Areas to Improve
- Poor front office communication
- Billing transparency issues
- Inconsistent scheduling
- Are they good with anxious patients?
- How is the billing process?
Clinical team is great
Front office needs improvement
Billing can be a major issue
- Category Health & Medical
- City Raleigh
- State North Carolina
- Postcode 27616
- Country United States
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