Wellstar Family Medicine
5150 Stilesboro Rd NW, SUITE 120, Kennesaw, Georgia, 30152
Patients generally feel well-cared for and respected at this practice. The doctors are praised for their compassion and thoroughness. However, there are consistent complaints about the front office staff, billing transparency, and difficulty getting through on the phone.
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Use the patient portal for non-urgent communication to avoid long phone wait times.
✓ What Works Well
- Compassionate and thorough doctors
- Friendly clinical staff
- High quality of care
✗ Areas to Improve
- Poor front office communication
- Billing transparency issues
- Difficulty reaching the office by phone
- Why am I being charged for an office visit?
- How do I get a prescription refill?
Great doctors, but the front office is a struggle.
Very thorough and kind.
Billing is a bit of a headache.
- Category Health & Medical
- City Kennesaw
- State Georgia
- Postcode 30152
- Country United States
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