Wellstar Pediatrics
2450 Old Milton Pkwy, Suite 203, Alpharetta, Georgia, 30009
Parents generally rave about the medical staff, specifically Dr. Toney and Dr. Lewis, noting their warmth and ability to connect with children. However, the front office operations are a major pain point, with many reports of poor communication, disorganized record-keeping, and rude interactions. While the clinical care is top-notch, the administrative hurdles often leave families feeling frustrated and undervalued.
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✓ What Works Well
- Exceptional bedside manner from pediatricians
- Children feel comfortable and safe
- Clean and modern facility
✗ Areas to Improve
- Disorganized front desk staff
- Difficulty scheduling appointments
- Unresponsive to record requests
- How do I get my child's immunization records?
- Why is it so hard to get a morning appointment?
Doctors are spot on, but the front office is a mess.
Great care, but the admin team lacks empathy.
Scheduling is a nightmare.
- Category Health & Medical
- City Alpharetta
- State Georgia
- Postcode 30009
- Country United States
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