Wellstar Primary Care
176 Charles Hardy Pkwy, Unit C, Hiram, Georgia, 30141
The clinic receives mixed reviews. Many patients praise specific providers like Erin Landry and Susan Ashworth for their kindness, thoroughness, and listening skills. However, there is a strong undercurrent of frustration regarding administrative issues, including long wait times, difficulty reaching the office by phone, and billing disputes. The clinical care is often rated highly, while the administrative experience is frequently a source of stress.
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Use the online portal for scheduling and non-urgent communication to avoid the frustration of the phone system.
✓ What Works Well
- Providers are kind and thorough
- Easy online scheduling
- Clean and well-maintained facility
✗ Areas to Improve
- Difficulty reaching the office by phone
- Long wait times for appointments
- Billing and insurance processing issues
- Why is it so hard to get a same-day appointment?
- How do I resolve a billing error?
Great providers, but the office management is frustrating.
Erin Landry is amazing and truly listens.
The phone system is a nightmare.
- Category Health & Medical
- City Hiram
- State Georgia
- Postcode 30141
- Country United States
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