Wellstone Ear, Nose & Throat (ENT) - Evan Longfield, MD
800 W Central Texas Expy, Ste 205, Harker Heights, Texas, 76548
Dr. Longfield receives mixed reviews; many patients praise his surgical skill and bedside manner, while others feel rushed or ignored. Administrative issues, particularly regarding billing and appointment scheduling, are a recurring pain point. Patients who have successful surgeries are very loyal, but those with unresolved issues feel frustrated by the lack of communication.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always confirm your referral status with your insurance before the appointment to avoid unexpected billing surprises.
✓ What Works Well
- Dr. Longfield is highly skilled in surgery
- Many patients feel heard and well-cared for
- Convenient location for ENT services
✗ Areas to Improve
- Billing and insurance communication issues
- Long wait times for appointments
- Some patients feel the doctor is dismissive of complex issues
- Why was I billed for a nurse visit instead of a doctor visit?
- How long does it take to get an appointment?
- Is the doctor available for urgent follow-ups?
Great surgeon, but the office staff needs to improve communication.
If you get in, the care is top-notch.
Billing is a headache; make sure to verify your insurance.
- Category Health & Medical
- City Harker Heights
- State Texas
- Postcode 76548
- Country United States
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