Wenatchee Dental
808 N Miller St, Wenatchee, Washington, 98801
Wenatchee Dental is a long-standing practice with a very loyal patient base. Many patients have been going there for decades and trust the clinical team implicitly. However, there are recurring complaints about front-desk rudeness, billing transparency, and a perceived decline in customer service quality in recent years, which has alienated some long-term patients.
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If you have billing questions, ask to speak with a manager directly rather than the front desk staff.
✓ What Works Well
- Long-term community trust
- Skilled clinical team
- Good with dental anxiety
✗ Areas to Improve
- Rude front desk staff
- Billing transparency issues
- Inconsistent customer service
- Why is the front desk so difficult to deal with?
- Are they still accepting new patients?
The dentists are great, but the front desk needs a total overhaul.
I've been coming here for 30 years, but the service is slipping.
They are great with my anxiety, but the billing is a headache.
- Category Health & Medical
- City Wenatchee
- State Washington
- Postcode 98801
- Country United States
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