Food & Beverage · Fast Food

Wendy's

3154 Augusta Rd, West Columbia, South Carolina, 29170

Google Maps Updated: 18 May 2026
Authenticity Score: 68/100
About

This Wendy's struggles with consistency. Many customers report long waits, cold food, and rude staff. While some have had good experiences, the overall sentiment is quite negative, with frequent complaints about order accuracy and cleanliness.

Our Review Process
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Most Relevant
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Newest
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Highest rating
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Lowest rating

We analyze 70 public reviews for Wendy's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 50/100
Value for Money 50/100
Pro Tip

Stick to the Frostys if you must stop here.

Service: Very slow
Cleanliness: Needs improvement
Pros & Cons

✓ What Works Well

  • Frostys are good
  • Some friendly staff
  • Convenient location

✗ Areas to Improve

  • Cold food
  • Slow service
  • Rude employees
Frequently Asked Questions
  • Why is the service so slow?
  • Is the food fresh?
  • Why is the place dirty?
User Feedback

Food is always cold

Staff doesn't care

Avoid this location