Food & Beverage · Fast Food
Wendy's
704 Coulter Dr, New Albany, Mississippi, 38652
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Updated: 18 May 2026
Authenticity Score: 65/100
About
Wendy's in New Albany is a mixed bag. While many customers appreciate the fresh food and friendly service, others report long wait times, order errors, and rude staff. The cleanliness of the facility is generally well-regarded, but the inconsistency in service and food quality remains a significant issue for many patrons. It is a popular choice, but experiences can vary widely.
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Highest rating
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We analyze 72 public reviews for Wendy's using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
70/100
Value for Money
68/100
Pro Tip
Check your order before leaving the drive-thru; accuracy can be an issue during peak hours.
Drive-thru
Fresh food
Pros & Cons
✓ What Works Well
- Fresh food
- Friendly staff (when not busy)
- Clean facility
✗ Areas to Improve
- Long wait times
- Order errors
- Inconsistent service
Frequently Asked Questions
- Is the drive-thru fast?
- Are the fries fresh?
- Is the dining room open?
User Feedback
Food was hot
Service was slow
Staff was rude
Quick Info
- Category Food & Beverage
- Neighborhood New Albany
- City New Albany
- State Mississippi
- Postcode 38652
- Country United States
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