Food & Beverage · Fast Food

Wendy's

490 N Morton St, Franklin, Indiana, 46131

Google Maps Updated: 17 May 2026
Authenticity Score: 55/100
About

Wendy's in Franklin receives consistently poor reviews, with customers frequently citing long wait times, rude staff, and poor food quality. While some visitors have had positive experiences with specific employees, the overall consensus is that the service and management are lacking. Many reviewers express frustration with order accuracy and the general state of the restaurant. It is often recommended to avoid this location in favor of other fast-food options in the area.

Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
20
Lowest rating

We analyze 71 public reviews for Wendy's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 50/100
Value for Money 55/100
Pro Tip

Use the mobile app for orders to avoid drive-thru confusion, but check your bag before leaving.

Drive-thru
Mobile ordering
Pros & Cons

✓ What Works Well

  • Some friendly staff
  • Good mobile app deals
  • Fast service (rarely)

✗ Areas to Improve

  • Long wait times
  • Rude staff
  • Poor food quality
Frequently Asked Questions
  • Is the drive-thru open?
  • Do you have breakfast?
  • Is the lobby open?
User Feedback

Service is terrible

Food is often cold

Staff has bad attitudes

Location Details
Street: 490 N Morton St
Neighborhood: Northside
City: Franklin
State: Indiana
Postcode: 46131
Country: United States
Location
490 N Morton St, Franklin, IN 46131
Quick Info
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