505 N Cunningham Ave, Urbana, Illinois, 61802
This location suffers from severe service and quality control issues. Customers frequently report cold food, incorrect orders, and rude staff. While some visitors have had positive experiences with specific managers, the general consensus is that the location is poorly managed and often unhygienic. It is widely considered a spot to avoid if you want a reliable meal.
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Check your bag before leaving the drive-thru window; errors are extremely common.
✓ What Works Well
✗ Areas to Improve
Service is hit or miss
Management needs to step up
Avoid the night shift