Food & Beverage · Fast Food

Wendy's

505 N Cunningham Ave, Urbana, Illinois, 61802

Google Maps Updated: 16 May 2026
Authenticity Score: 45/100
About

This location suffers from severe service and quality control issues. Customers frequently report cold food, incorrect orders, and rude staff. While some visitors have had positive experiences with specific managers, the general consensus is that the location is poorly managed and often unhygienic. It is widely considered a spot to avoid if you want a reliable meal.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 35/100
Value for Money 40/100
Pro Tip

Check your bag before leaving the drive-thru window; errors are extremely common.

Low
Low
Pros & Cons

✓ What Works Well

  • Occasional friendly staff
  • Fast drive-thru when working
  • Good menu variety

✗ Areas to Improve

  • Cold food
  • Incorrect orders
  • Rude customer service
Frequently Asked Questions
  • Why is the lobby closed?
  • Is the food fresh?
  • Can I get a refund for a wrong order?
User Feedback

Service is hit or miss

Management needs to step up

Avoid the night shift

Location Details
Street: 505 N Cunningham Ave
Neighborhood: Urbana
City: Urbana
State: Illinois
Postcode: 61802
Country: United States
Location
505 N Cunningham Ave, Urbana, IL 61802
Quick Info
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