Food & Beverage · Fast Food Burger

Wendy's

3710 US-9, Freehold, New Jersey, 07728

Google Maps Updated: 16 May 2026
Authenticity Score: 65/100
About

This Wendy's location in the mall food court is frequently criticized for poor customer service and inconsistent food quality. Many reviewers report rude staff, long wait times, and orders that are frequently wrong. While a few customers have had quick, positive experiences, the overall sentiment is quite negative, with recurring complaints about cleanliness and staff behavior. It's a convenient spot for a quick bite while shopping, but don't expect a top-tier fast food experience.

Our Review Process
20
Most Relevant
12
Newest
15
Highest rating
19
Lowest rating

We analyze 66 public reviews for Wendy's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 50/100
Value for Money 50/100
Pro Tip

Check your order thoroughly at the counter before walking away to save yourself a trip back.

Mall Food Court
High Volume
Pros & Cons

✓ What Works Well

  • Convenient mall location
  • Some staff are friendly
  • Fast service (when it works)

✗ Areas to Improve

  • Rude and unprofessional staff
  • Frequent order errors
  • Cleanliness concerns
Frequently Asked Questions
  • Why is the service so slow?
  • Is the food fresh?
  • Why are the orders always wrong?
User Feedback

Avoid if you want good service

Check your order before leaving

Hit or miss quality

Location Details
Street: 3710 US-9
Neighborhood: Freehold Raceway Mall
City: Freehold
State: New Jersey
Postcode: 07728
Country: United States
Location
3710 US-9, Freehold, NJ 07728
Quick Info
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