Food & Beverage · Fast Food Burger

Wendy's

940 Brook Forest Ave, Shorewood, Illinois, 60404

Google Maps Updated: 17 May 2026
Authenticity Score: 60/100
About

This Wendy's location is frequently criticized for poor service and cleanliness. While some customers have had positive interactions with specific staff members, the general consensus points to long wait times, incorrect orders, and a lack of professionalism. It is often described as a frustrating experience for those looking for a quick meal.

Our Review Process
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Highest rating
20
Lowest rating

We analyze 72 public reviews for Wendy's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 55/100
Pro Tip

Check your order before leaving the drive-thru; errors are common.

Drive-thru available
Breakfast served
Pros & Cons

✓ What Works Well

  • Good breakfast options
  • Some friendly staff
  • Fast drive-thru (when working)

✗ Areas to Improve

  • Dirty dining area
  • Frequent order errors
  • Rude management
Frequently Asked Questions
  • Is the lobby open?
  • Why is the order wrong?
  • Do they offer refunds?
User Feedback

Service is often slow.

Food quality is inconsistent.

Management needs improvement.

Location Details
Street: 940 Brook Forest Ave
Neighborhood: Shorewood
City: Shorewood
State: Illinois
Postcode: 60404
Country: United States
Location
940 Brook Forest Ave, Shorewood, IL 60404
Quick Info
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