Food & Beverage · Fast Food

Wendy's

91 Lafayette St, Salem, Massachusetts, 01970

Google Maps Updated: 15 May 2026
Authenticity Score: 50/100
About

This Wendy's location in Salem is frequently criticized for poor cleanliness, slow service, and inconsistent food quality. While some customers have had positive experiences with friendly staff, the majority of reviews highlight significant issues with the dining environment and order accuracy.

Our Review Process
20
Most Relevant
11
Newest
20
Highest rating
20
Lowest rating

We analyze 71 public reviews for Wendy's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 45/100
Value for Money 50/100
Pro Tip

Check your order before leaving the drive-thru; errors are common at this location.

Drive-thru
Mobile Ordering
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some friendly staff members
  • Standard Wendy's menu

✗ Areas to Improve

  • Poor cleanliness
  • Slow service
  • Frequent order errors
Frequently Asked Questions
  • Is the dining room open?
  • Why is the service so slow?
  • Are the bathrooms clean?
User Feedback

Food is hit or miss

Staff can be rude

Not the cleanest location

Location Details
Street: 91 Lafayette St
Neighborhood: Salem
City: Salem
State: Massachusetts
Postcode: 01970
Country: United States
Location
91 Lafayette St, Salem, MA 01970
Quick Info
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