Food & Beverage · Fast Food

Wendy's

8581 Lansing Rd, Durand, Michigan, 48429

Google Maps Updated: 18 May 2026
Authenticity Score: 55/100
About

This Wendy's location is frequently criticized for poor service, long wait times, and cleanliness issues. Many customers report cold food, incorrect orders, and a lack of professionalism from the staff. While there are occasional positive experiences, the overall consensus is that this location is unreliable and frustrating.

Our Review Process
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Highest rating
20
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We analyze 72 public reviews for Wendy's using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 55/100
Value for Money 45/100
Pro Tip

Check your order before leaving the drive-thru.

Drive-thru
Mobile ordering
Pros & Cons

✓ What Works Well

  • Good burgers
  • Frostys
  • Occasional friendly staff

✗ Areas to Improve

  • Poor service
  • Long wait times
  • Cleanliness issues
Frequently Asked Questions
  • Why is the service so slow?
  • Is the food fresh?
  • Why is the lobby closed?
User Feedback

Avoid this place if you can.

Service is consistently bad.

Hit or miss on food quality.