Wendy's
5737 S Transit Rd, Lockport, New York, 14094
This Wendy's location receives polarized feedback. Many customers appreciate the friendly service from specific staff members and the cleanliness of the dining area. However, a significant number of reviews highlight issues with order accuracy, cold food, and long wait times in the drive-thru. It seems to be a hit-or-miss experience depending on the shift and the specific crew working.
We analyze 72 public reviews for Wendy's using our data models and filter out spam to highlight only authentic feedback.
Check your bag before leaving the drive-thru to ensure all items are included.
✓ What Works Well
- Friendly staff members
- Clean dining area
- Good meal deals
✗ Areas to Improve
- Frequent order errors
- Cold food
- Slow drive-thru service
- Is the dining room open?
- Why is the drive-thru so slow?
- Do they have the berry salad?
Hit or miss service
Food is usually hot if you're lucky
Staff can be rude
- Category Food & Beverage
- Neighborhood Lockport
- City Lockport
- State New York
- Postcode 14094
- Country United States
