Wentian Huang, MD, PhD, PC
3475 Collins Blvd, Garland, Texas, 75044
The clinical care provided by Dr. Huang and his nurse practitioners, particularly Sarah DeOrian, receives high praise for being thorough, compassionate, and knowledgeable. Many long-term patients feel well-cared for and appreciate the convenience of on-site labs. Conversely, there is a strong, consistent pattern of complaints regarding the front desk staff, who are frequently described as rude, unprofessional, and difficult to communicate with. Some patients also express frustration with administrative hurdles and perceived unnecessary follow-up visits.
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If you have a specific request, try to get it in writing or confirm it during your visit to avoid administrative confusion later.
✓ What Works Well
- Excellent clinical care from NP Sarah DeOrian
- Convenient on-site lab services
- Thorough and detailed health explanations
✗ Areas to Improve
- Front desk staff frequently described as rude and dismissive
- Difficulty scheduling and administrative inefficiencies
- Perceived pressure for unnecessary follow-up visits
- Why do I have to come in just to hear normal lab results?
- How can I get a more professional response from the front desk?
- Are they accepting new patients?
The doctor is great, but the front office is killing the reputation.
Sarah is a gem; she truly cares about her patients.
Too much hassle to get simple documents signed.
- Category Health & Medical
- City Garland
- State Texas
- Postcode 75044
- Country United States
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