Werner C. Brooks, MD
800 Fleming St, Hendersonville, North Carolina, 28791
Patients generally praise Dr. Brooks for his surgical skill and bedside manner, often noting successful joint replacements. However, a significant portion of feedback highlights frustration with the EmergeOrtho office staff, long wait times, and perceived lack of post-operative communication. While many feel they are in good hands, others report feeling rushed or dismissed during follow-ups.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Patients recommend scheduling early in the day to avoid the compounding wait times often reported in the afternoon.
✓ What Works Well
- Excellent surgical outcomes
- Clear explanations of procedures
- Friendly and professional bedside manner
✗ Areas to Improve
- Long wait times at the office
- Poor administrative communication
- Inconsistent post-operative follow-up
- How long is the typical wait for an appointment?
- Does the doctor perform anterior hip surgery?
Great surgical results but the office staff is a headache.
Dr. Brooks is spot on with his diagnosis.
Communication after surgery is lacking.
- Category Health & Medical
- City Hendersonville
- State North Carolina
- Postcode 28791
- Country United States
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