West Atlanta Primary Care: Dr. Shivam Desai, MD
4904 Timber Ridge Dr, Ste 102, Douglasville, Georgia, 30135
West Atlanta Primary Care with Dr. Shivam Desai is a highly divisive practice. Many patients praise Dr. Desai for his attentive care, thoroughness, and modern office environment. Conversely, a significant number of patients report negative experiences involving rude staff, billing disputes, and perceived lack of empathy. The practice seems to have a very loyal following among some, while others feel their concerns were ignored or handled poorly.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Attentive and thorough care
- Clean and modern facility
- Efficient lab work
✗ Areas to Improve
- Rude or dismissive staff
- Billing and collection issues
- Inconsistent communication
- Why was I charged for this?
- Is Dr. Desai accepting new patients?
Dr. Desai is the best PCP I've had in years.
The office staff is unprofessional and rude.
I felt like a number, not a patient.
- Category Health & Medical
- City Douglasville
- State Georgia
- Postcode 30135
- Country United States
readers daily.