West Broad Dental
800 W Broad St, #304, Falls Church, Virginia, 22046
Patients generally appreciate the high level of clinical skill and the compassionate nature of the team. Dr. Sugajara and Julia are frequently praised for their gentle touch and thoroughness. However, some patients have reported significant communication breakdowns and concerns regarding upselling, which detracts from the overall experience for a subset of the clientele.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always clarify the specific materials used for fillings and crowns before the procedure begins to avoid surprises.
✓ What Works Well
- Highly skilled and gentle dentists
- Compassionate and welcoming staff
- Thorough patient education
✗ Areas to Improve
- Communication issues regarding appointments
- Reports of upselling unnecessary fillings
- Occasional billing discrepancies
- Is this procedure really necessary?
- Why was my appointment date changed without notice?
Dr. Sugajara is an artist with teeth.
Great care, but the front desk communication needs work.
They are very thorough, but watch out for the upsell.
- Category Health & Medical
- City Falls Church
- State Virginia
- Postcode 22046
- Country United States
readers daily.