West Broadway Dental
1 W Broadway, Paterson, New Jersey, 07505
The feedback for this practice is highly polarized. Many long-term patients appreciate the care provided by specific doctors like Dr. Bassi, while others report significant issues with cleanliness, front desk professionalism, and scheduling. The office seems to struggle with administrative consistency, leading to frustration for many visitors.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you visit, specifically request Dr. Bassi, as she receives the most consistent positive feedback for her clinical work.
✓ What Works Well
- Dr. Bassi is highly regarded for her gentle touch
- Convenient location for local residents
- Some staff members are very kind and helpful
✗ Areas to Improve
- Reports of poor office cleanliness
- Unprofessional and rude front desk staff
- Frequent scheduling errors and cancellations
- Why was my appointment canceled without notice?
- Is the office clean and hygienic?
Dr. Bassi is the sweetest and most caring doctor.
The front desk staff is often rude and unprofessional.
The office environment is frequently described as dirty.
- Category Health & Medical
- City Paterson
- State New Jersey
- Postcode 07505
- Country United States
readers daily.