625 Fair Oaks Ave, Suite 175, South Pasadena, California, 91030
West Coast Neurology is a clinic with a wide range of experiences. Many patients praise specific doctors like Dr. Sheikhbahaie and Dr. Barton for their expertise and kindness. However, there is a pervasive issue with administrative operations, including difficulty reaching the office by phone, scheduling errors, and perceived lack of empathy from front-office staff. It is a clinic where the medical care is often excellent, but the administrative experience can be highly frustrating.
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If you have trouble reaching the office, try using the patient portal or email for non-urgent communication.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office management is a disaster.
Effective care, but be prepared for administrative hurdles.
Professional clinical care, but the front office needs improvement.