West Dermatology Rancho Santa Margarita
22032 El Paseo, Suite 220, Rancho Santa Margarita, California, 92688
This dermatology practice is a mix of high praise for clinical outcomes and significant frustration with administrative accessibility. Patients love Dr. Levin and Kara Kane for their expertise and bedside manner. However, the front desk is frequently described as difficult to reach, with long hold times and full voicemails. While the office is clean and professional, the administrative hurdles are a major pain point for many.
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If you need to reach the office, try the patient portal instead of calling, as phone lines are often overwhelmed.
✓ What Works Well
- Dr. Levin and Kara Kane are excellent
- Clean and professional office
- Effective treatments
✗ Areas to Improve
- Very difficult to reach by phone
- Long wait times for appointments
- Poor communication regarding results
- Why is it so hard to reach the front desk?
- Are you accepting new patients?
Great clinical care
Administrative side is a nightmare
Worth the wait for the doctor
- Category Health & Medical
- City Rancho Santa Margarita
- State California
- Postcode 92688
- Country United States
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