West Edge Dental Care
5595 Robin Lark Cir, Winston-Salem, North Carolina, 27106
West Edge Dental Care is generally praised for its friendly, professional, and thorough dental care. Patients appreciate the modern facility and the expertise of Dr. Jones and her team. However, there are recurring complaints about administrative issues, including billing errors, poor communication, and rigid appointment policies, which can be a source of frustration.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
They offer text reminders for appointments, which is convenient, but be sure to confirm your appointments promptly to avoid cancellations.
✓ What Works Well
- Friendly and professional clinical staff
- Modern and clean facility
- Thorough and gentle dental care
✗ Areas to Improve
- Billing and insurance errors
- Poor administrative communication
- Rigid appointment policies
- Do you accept my insurance?
- Why was my appointment cancelled?
The clinical team is great, but the front office needs work.
They make you feel comfortable and at ease.
Great results, but the administrative headache isn't worth it.
- Category Health & Medical
- City Winston-Salem
- State North Carolina
- Postcode 27106
- Country United States
readers daily.