Retail & Malls · Furniture Store

west elm

401 Seabiscuit Trail, #810, Hallandale Beach, Florida, 33009

Google Maps Updated: 15 May 2026
Authenticity Score: 75/100
About

This location has a very mixed reputation. While many customers love the store's aesthetic and the helpfulness of specific staff members like Zak and Claudia, there is a massive amount of frustration regarding corporate-level issues. Delivery delays, poor communication, and quality control problems are frequent complaints. It seems the local staff tries their best, but the company's logistics and policies are a major pain point.

Our Review Process
20
Most Relevant
17
Newest
20
Highest
20
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Variety & Stock 85/100
Crowd Management 70/100
Pro Tip

Only buy items that are currently in stock at the store to avoid the notorious delivery delays.

Modern design
In-store design consultations
Pros & Cons

✓ What Works Well

  • Beautiful store layout
  • Helpful and patient sales staff
  • Great selection

✗ Areas to Improve

  • Severe delivery delays
  • Poor corporate customer service
  • Quality control issues
Frequently Asked Questions
  • When will my furniture arrive?
  • Can I get a refund for this defective item?
User Feedback

Love the store, hate the delivery process

Staff is great, corporate is not

Beautiful furniture but not worth the headache

Location Details
Street: 401 Seabiscuit Trail, #810
Neighborhood: Gulfstream Park
State: Florida
Postcode: 33009
Country: United States
Location
401 Seabiscuit Trail #810, Hallandale Beach, FL 33009
Quick Info
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