West EyeCare
14500 W Colfax Ave, Lakewood, Colorado, 80401
Patients generally appreciate the thoroughness and expertise of the doctors here. Many find the exams to be spot on and the staff friendly. However, there are recurring complaints about administrative hurdles, such as insurance verification issues and difficulty getting pupillary distance measurements. It is a convenient spot for a quick exam, but be prepared for potential insurance hiccups.
We analyze 69 public reviews for West EyeCare using our data models and filter out spam to highlight only authentic feedback.
Ask for your PD measurement during the exam before you head to the optical counter.
✓ What Works Well
- Thorough and knowledgeable doctors
- Convenient location
- Friendly and helpful staff
✗ Areas to Improve
- Insurance verification issues
- Refusal to provide PD measurements
- Occasional long wait times
- Do you accept my insurance?
- Can I get my PD measurement?
- How long does it take to get glasses?
Great doctor, but the front desk can be difficult
Quick and easy eye exam
Frustrated by the lack of transparency on insurance
- Category Health & Medical
- Neighborhood Denver West
- City Lakewood
- State Colorado
- Postcode 80401
- Country United States
