2006 E Harbor Rd, Port Clinton, Ohio, 43452
Patients generally love the clinical care and the friendly, gentle staff. However, recent corporate changes have left many feeling frustrated by rigid billing policies and a lack of transparency. While the dental work is spot on, the administrative side is a major pain point for long-time patients. It is a classic case of great care overshadowed by corporate bureaucracy.
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Always demand a written estimate before starting any procedure to avoid surprise billing.
✓ What Works Well
✗ Areas to Improve
Clinical team is top-notch
Billing is a headache
Feels less personal since going corporate