West Hartford Dental Group
12 N Main St, Suite 101, West Hartford, Connecticut, 06107
West Hartford Dental Group receives mixed reviews. Many patients praise the professional, friendly, and knowledgeable staff, especially for their gentle care and clear communication. However, there are significant concerns regarding billing transparency, aggressive upselling of unnecessary procedures, and occasional unprofessional behavior from management. While clinical care is often rated highly, the administrative side is a frequent source of frustration.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a detailed treatment plan and verify insurance coverage before agreeing to any procedures.
✓ What Works Well
- Professional and friendly staff
- Gentle and thorough care
- Modern facility
✗ Areas to Improve
- Billing and insurance transparency issues
- Aggressive upselling of procedures
- Occasional unprofessional management
- Do you accept my insurance?
- Why was I charged for this?
- Are you accepting new patients?
Great dental care
Billing issues need to be addressed
Staff is very kind
- Category Health & Medical
- City West Hartford
- State Connecticut
- Postcode 06107
- Country United States
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