West Hempstead Medical
Health & Medical · Primary Care

West Hempstead Medical

354 Hempstead Ave, Ste 101, West Hempstead, New York, 11552

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

Patients generally love Dr. Paul and Dr. Michael for their compassionate, thorough care. They are seen as family-oriented doctors who truly listen. However, the practice has recently faced criticism regarding administrative staff, long wait times, and difficulty reaching the office by phone. It is a beloved practice that is struggling with growth-related issues.

Review Summary
20
Most Relevant
17
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 77
Performance Scores
Medical Expertise 92/100
Admin Efficiency 50/100
Pro Tip

The doctors are highly responsive via text/phone if you can get through the initial gatekeepers.

Primary care focus
High patient loyalty
Pros & Cons

✓ What Works Well

  • Compassionate doctors
  • Thorough examinations
  • Family-oriented care

✗ Areas to Improve

  • Long wait times
  • Difficult to reach by phone
  • Inconsistent staff professionalism
Frequently Asked Questions
  • How do I schedule an appointment?
  • Are they accepting new patients?
User Feedback

They treat you like a person, not a number.

The doctors are great, but the staff is hit or miss.

I travel hours just to see them.

Location Details
Street: 354 Hempstead Ave, Ste 101
Neighborhood: West Hempstead
State: New York
Postcode: 11552
Country: United States
Location
354 Hempstead Ave Ste #101, West Hempstead, NY 11552
Quick Info
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