West Lakes Dentistry - Chaska
132 Pioneer Trail, Chaska, Minnesota, 55318
Patients generally appreciate the professional and caring clinical staff. The office is described as clean and modern. However, there are significant complaints regarding administrative staff, billing transparency, and occasional poor communication, which has led to frustration for some patients.
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✓ What Works Well
- Professional and caring clinical staff
- Clean and modern office
- Good with anxious patients
✗ Areas to Improve
- Poor administrative communication
- Billing transparency issues
- Occasional rude front desk staff
- Why was my appointment cancelled?
- Is the billing accurate?
Great clinical care, but the front office is a mess.
Professional, kind, and very thorough.
Mixed experience; some staff are great, others not so much.
- Category Health & Medical
- City Chaska
- State Minnesota
- Postcode 55318
- Country United States
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