West Mountain Family Health
Health & Medical · Family Health

West Mountain Family Health

161 Carey Rd, building 2, Queensbury, New York, 12804

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

West Mountain Family Health receives mixed reviews. Many patients praise the medical staff for being caring and knowledgeable, highlighting specific doctors who provide excellent care. However, there are significant complaints regarding administrative efficiency, including long wait times on the phone, appointment cancellations, and communication issues. It is a large practice where individual experiences can vary greatly.

Review Summary
20
Most Relevant
11
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 71
Performance Scores
Medical Expertise 85/100
Admin Efficiency 55/100
Pro Tip

Use the online portal for non-urgent communication to avoid long phone wait times.

Large network
Mixed administrative feedback
Pros & Cons

✓ What Works Well

  • Caring medical staff
  • Knowledgeable doctors
  • Convenient portal

✗ Areas to Improve

  • Poor administrative communication
  • Frequent appointment cancellations
Frequently Asked Questions
  • How do I reach a human?
  • Are they accepting new patients?
User Feedback

Dr. Earl is wonderful.

The phone system is a nightmare.

Great care, but poor management.

Location Details
Street: 161 Carey Rd, building 2
Neighborhood: Queensbury
City: Queensbury
State: New York
Postcode: 12804
Country: United States
Location
161 Carey Rd building 2, Queensbury, NY 12804
Quick Info
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