West Nail
Personal Care · Nail Salon

West Nail

2271 Broadway, New York, New York, 10024

Google Maps Updated: 18 May 2026
Authenticity Score: 85/100
About

West Nail is a neighborhood staple that many rely on for consistent mani/pedi services. Clients appreciate the clean environment and the friendly staff. However, there are recurring complaints about service quality, particularly with gel manicures, and some reports of unprofessional behavior. It is a convenient option, but experiences can be hit or miss depending on the technician.

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We analyze 80 public reviews for West Nail using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 82/100
Staff Behavior 75/100
Pro Tip

Request a specific technician if you have had a good experience with them in the past.

Clean environment
Walk-ins welcome
Pros & Cons

✓ What Works Well

  • Clean and organized environment
  • Friendly and accommodating staff
  • Reasonable prices

✗ Areas to Improve

  • Inconsistent service quality
  • Some reports of rude staff
  • Occasional long wait times
Frequently Asked Questions
  • Do you take walk-ins?
  • How long do your gel manicures last?
  • Do you offer spa pedicures?
User Feedback

Jessie is amazing.

Clean and relaxing vibe.

Service can be hit or miss.