8080 Villa Park Dr, Richmond, Virginia, 23228
West Shore Home is a mixed bag. Many customers love the quick, one-day bathroom installs and professional crews. However, there is a recurring theme of high-pressure sales tactics and poor communication after the contract is signed. While the work quality is often spot on, the after-sales support and pricing transparency leave some wanting more.
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Get all promises in writing and don't feel pressured to sign during the first sales visit.
✓ What Works Well
✗ Areas to Improve
Love the new shower
Sales process felt slimy
Great install, but communication is lacking