Health & Medical · OB/GYN

West Suburban Women's Health

545 Plainfield Rd, # C, Willowbrook, Illinois, 60527

Google Maps Updated: 13 May 2026
Authenticity Score: 80/100
About

This practice has a long-standing reputation for providing compassionate, multigenerational care. Many patients praise the doctors for their bedside manner and thoroughness. However, there are some very serious complaints regarding billing practices, dismissive attitudes toward patient concerns, and rigid policies. It seems to be a practice where experiences vary significantly depending on the specific provider and the patient's needs.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Pros & Cons

✓ What Works Well

  • Doctors are knowledgeable and caring
  • Convenient on-site services like mammograms
  • Short wait times

✗ Areas to Improve

  • Reports of dismissive or rude staff
  • Billing and insurance disputes
  • Rigid policies regarding patient care
Frequently Asked Questions
  • Do you offer on-site mammograms?
  • Are you accepting new patients?
  • What is your policy on IUD removal?
User Feedback

Dr. Carpenter is a gem

Felt unheard during my pregnancy

Billing department is difficult to work with

Location Details
Street: 545 Plainfield Rd, # C
Neighborhood: Willowbrook
City: Willowbrook
State: Illinois
Postcode: 60527
Country: United States
Location
545 Plainfield Rd # C, Willowbrook, IL 60527
Quick Info
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