Health & Medical · Emergency Room

West Tennessee Healthcare Volunteer Hospital Emergency Room

161 Mt Pelia Rd, Martin, Tennessee, 38237

Google Maps Updated: 13 May 2026
Authenticity Score: 78/100
About

Patients are deeply divided regarding their experiences at this facility. While some praise the maternity ward and specific doctors for life-saving care, many others report significant issues with long wait times, dismissive staff, and poor bedside manner. Billing transparency is a major pain point, with several users citing confusing or excessive charges. Overall, the inconsistency in care quality leaves many feeling frustrated and hesitant to return.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 62/100
Admin Efficiency 45/100
Pro Tip

Check your itemized bill carefully, as billing errors and lack of transparency are frequently reported.

Maternity Care: Highly Rated
ER Wait Times: Inconsistent
Pros & Cons

✓ What Works Well

  • Compassionate maternity staff
  • Efficient emergency response for some
  • Specific doctors highly praised

✗ Areas to Improve

  • Long wait times
  • Rude or dismissive staff
  • Billing and insurance transparency issues
Frequently Asked Questions
  • Why is the billing so confusing?
  • Are there enough staff members on duty?
  • Why are wait times so inconsistent?
User Feedback

Maternity unit is a bright spot

ER service feels hit or miss

Billing department is difficult to reach

Location Details
Street: 161 Mt Pelia Rd
City: Martin
State: Tennessee
Postcode: 38237
Country: United States
Location
161 Mt Pelia Rd, Martin, TN 38237
Quick Info
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