West Valley Endocrinology, Diabetes, and Metabolism Center
3000 N Litchfield Rd, Suite 120, Goodyear, Arizona, 85395
Patients are generally very satisfied with the clinical care provided by Dr. Kochar and her team, often describing them as caring, thorough, and knowledgeable. However, there are significant complaints regarding administrative issues, including long wait times, difficulty reaching the office, and billing transparency. It is a practice where the clinical care is excellent, but the administrative side can be frustrating.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble reaching them by phone, try using their online portal or email for non-urgent requests.
✓ What Works Well
- Expert and caring doctors
- Thorough treatment plans
- Effective diabetes management
✗ Areas to Improve
- Long wait times
- Difficult to reach by phone
- Billing and administrative issues
- Why is it so hard to get an appointment?
- Why was I billed for this?
Great doctors, but the admin side is a headache.
They really listen to your health concerns.
Impossible to get a hold of anyone.
- Category Health & Medical
- City Goodyear
- State Arizona
- Postcode 85395
- Country United States
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