107 W 4th St, Mt Vernon, New York, 10550
This health center is a vital resource for the community, but it struggles significantly with administrative efficiency. Patients frequently report long wait times, poor communication, and unprofessional staff interactions. While the medical care itself is often praised, the overall experience is marred by systemic issues.
Try to schedule appointments early in the morning and bring a book; wait times are notoriously long.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the system is broken.
Be prepared to spend your whole day here.
They need to improve their customer service.