Westchester Medical Center
100 Woods Rd, Valhalla, New York, 10595
Westchester Medical Center receives highly polarized feedback. Many patients praise the life-saving, expert care provided by the medical teams, especially in trauma and transplant units. However, there are numerous, serious complaints about poor communication, rude staff, long wait times, and administrative failures. It is a facility with high clinical capability but significant challenges in patient experience and bedside manner.
We analyze 75 public reviews for Westchester Medical Center using our data models and filter out spam to highlight only authentic feedback.
If you have a loved one here, be prepared to advocate for them and follow up frequently with the medical team.
✓ What Works Well
- Expert medical care
- Life-saving trauma services
- Skilled specialists
✗ Areas to Improve
- Poor communication
- Rude staff
- Long wait times
- How do I get updates on my family?
- Is the ER wait long?
- Are the staff friendly?
Life-saving care, bad experience
Great doctors, poor management
Hit or miss service
- Category Health & Medical
- City Valhalla
- State New York
- Postcode 10595
- Country United States
