3010 Westchester Ave, Suite 300, Purchase, New York, 10577
This pediatric practice is highly regarded for its doctors, who are consistently described as caring, thorough, and professional. Parents feel their children are in great hands. The main drawback is the front office, which many parents find rude, indifferent, or difficult to deal with. It is a classic case of excellent medical care being undermined by poor administrative support.
If you have trouble with the front desk, try to communicate directly with the nursing staff or use the portal for non-urgent matters.
✓ What Works Well
✗ Areas to Improve
Doctors are amazing, but the front desk is a barrier
Great care, but bring patience for the admin
Highly recommend the doctors