Westend Dental
3611 W 16th St, Indianapolis, Indiana, 46222
This office is highly inconsistent. While some patients report great experiences with specific hygienists and quick service, there is a significant number of complaints regarding rude front-desk staff, poor communication, and even serious clinical errors. It is a high-volume clinic where the quality of care seems to depend heavily on the specific provider you see.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you choose this office, try to request a specific dentist who has positive reviews rather than taking whoever is available.
✓ What Works Well
- Fast and efficient service
- Friendly back-office staff
- Clean and modern waiting area
✗ Areas to Improve
- Rude front-desk staff
- Inconsistent clinical quality
- Poor communication regarding treatment
- Why was my procedure so painful?
- Are the staff qualified?
Great hygienist, but the front desk is terrible.
Felt like a number, not a patient.
Proceed with caution and ask for a specific dentist.
- Category Health & Medical
- City Indianapolis
- State Indiana
- Postcode 46222
- Country United States
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