Western Carolina Digestive Consultants & Endoscopy - Franklin
Health & Medical · Gastroenterology

Western Carolina Digestive Consultants & Endoscopy - Franklin

197 Riverview St, Franklin, North Carolina, 28734

Google Maps Updated: 13 May 2026
Authenticity Score: 81/100
About

Western Carolina Digestive Consultants is praised for its high-quality medical care and professional staff. Patients appreciate the thoroughness of the doctors and the comfort provided during procedures. However, there are consistent complaints about the billing department and difficulty reaching the office by phone, which can be a significant source of frustration.

Review Summary
20
Most Relevant
15
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 75
Performance Scores
Medical Expertise 90/100
Admin Efficiency 50/100
Pro Tip

Keep detailed records of your billing and insurance interactions to resolve potential discrepancies quickly.

Specializes in endoscopy
Highly qualified team
Pros & Cons

✓ What Works Well

  • High-quality medical care
  • Professional staff
  • Comfortable procedures

✗ Areas to Improve

  • Billing issues
  • Difficult to reach by phone
  • Scheduling delays
Frequently Asked Questions
  • Why is the billing so confusing?
  • How do I get a return call?
User Feedback

The doctors are top-notch.

Billing department is a nightmare.

Great care, but the phones are a struggle.

Location Details
Street: 197 Riverview St
Neighborhood: Franklin
City: Franklin
State: North Carolina
Postcode: 28734
Country: United States
Location
197 Riverview St, Franklin, NC 28734
Quick Info
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