583 N 2nd St, El Cajon, California, 92021
This office has a very polarized reputation. While some patients report great results with their orthodontic treatment, there is a significant volume of complaints regarding rude front desk staff, poor communication, and aggressive billing practices. Many patients feel like they are being treated as a 'paycheck' rather than a person. It is a high-risk office with inconsistent service quality.
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✓ What Works Well
✗ Areas to Improve
Worst experience ever.
Staff is rude and dismissive.
Great ortho results, bad service.