Western Dental & Orthodontics
8392 W Thunderbird Rd, Peoria, Arizona, 85381
Western Dental & Orthodontics in Peoria faces significant criticism regarding its administrative processes, including long wait times, scheduling errors, and billing disputes. While some patients have had positive experiences with specific dentists, the overall sentiment is heavily impacted by poor customer service and a lack of transparency. Many patients report feeling like 'just a number' and express frustration with the office's inability to handle insurance and appointments effectively.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Verify your insurance coverage and appointment status directly with the office, not just the call center.
✓ What Works Well
- Some skilled dentists
- Payment plans available
- Convenient location
✗ Areas to Improve
- Long wait times
- Poor customer service
- Billing and insurance errors
- Do you accept my insurance?
- Why was my appointment cancelled?
Worst experience ever.
Staff is rude and unorganized.
Great dentist, but the office is a mess.
- Category Health & Medical
- City Peoria
- State Arizona
- Postcode 85381
- Country United States
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