Health & Medical · General Dentistry & Orthodontics

Western Dental & Orthodontics

555 S Sunrise Way, Suite 400, Palm Springs, California, 92264

Google Maps Updated: 13 May 2026
Authenticity Score: 68/100
About

Western Dental in Palm Springs has a highly polarized reputation. While many patients praise the friendly and helpful staff, there are frequent, serious complaints about unprofessionalism, poor communication, and traumatizing experiences for children. The practice seems to struggle with administrative consistency and patient-centered care.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 68/100
Admin Efficiency 35/100
Pro Tip

If you choose this office, be prepared for potential scheduling issues and double-check all billing statements.

High-volume practice
Inconsistent service
Pros & Cons

✓ What Works Well

  • Friendly and helpful front-desk staff
  • Efficient scheduling for some
  • Good for routine care

✗ Areas to Improve

  • Unprofessional and rude clinical staff
  • Traumatizing experiences for children
  • Poor communication and billing issues
Frequently Asked Questions
  • Why is the wait time so long?
  • Why was my appointment rescheduled?
User Feedback

The front desk is great, but the clinical staff is a nightmare.

They are rough with children.

Great results with braces, but the process is painful.

Location Details
Street: 555 S Sunrise Way, Suite 400
Neighborhood: Palm Springs
City: Palm Springs
State: California
Postcode: 92264
Country: United States
Location
555 S Sunrise Way STE 400, Palm Springs, CA 92264
Quick Info
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